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Mercy Health Employee Assistance Program

Employee Assistance Professionals


Becky Benschoter, MS

Becky brings a unique blend of over 20 years of experience in educational, healthcare, and corporate settings. She holds a Master of Science in Industrial-Organizational Psychology from Capella University and is committed to using her area of study to promote individual and organizational excellence. Becky serves as the training and development coordinator for Mercy Health EAP and has a passion for designing and implementing programs customized to our clients’ needs. Becky is trained in Inside-Out Coaching and is certified to present this model to teams within our organization. Becky is also certified in Critical Incident Stress Management and is a key member of the Mercy CISM team. 

Barbara S. Cruz, LPCC, CEAP

Barb has over 20 years of experience working with adolescents and families. For the past 10 years she has been in the EAP field providing counseling to adolescents, families, individuals, and couples. Barb has also facilitated trainings on stress management, change, diversity, and domestic violence in the workplace. She is trained and qualified under DOT regulations. Barb is certified in Critical Incident Stress Management and is a member of the Mercy CISM Team.

Linda K. Lindsey, PCC, LICDC, CEAP

Linda has 20 years of experience working with individuals, couples, and families, with 15 years in the EAP field. She is trained and qualified under DOT regulations.  She has experience providing human resource training and consultation in corporate, industrial, and healthcare settings. She has advanced training in mediation services.  Linda is certified in Critical Incident Stress Management and is a key member of the Mercy CISM team.  


Ancillary Services


Mercy Critical Incident Stress Management Team

The Mercy Critical Incident Stress Management (CISM) Team has facilitated debriefings in Northwest Ohio for accidents, fatalities, unexpected deaths, and injuries in the workplace. These critical incidents involved not only Mercy employees but also other community members. We have team members available from pastoral care, mental health, nursing, and other ancillary services.

Mercy Occupational Health Services

As a partner with Mercy Occupational Health Services, our EAP has developed a one-stop Drug-Free Safety Program (DFSP). This enables employers to receive accident and random drug screening, Medical Review Officer assessments, treatment evaluations, and treatment recommendations.

Mercy Mission and Value Integration/Pastoral Care

Jennifer M. Discher, M.Div, Ph.D, and her team offer a holistic approach to well-being by encouraging individuals to explore unique spiritual resources of faith and love in order to promote healing of mind, body, and spirit.

Mercy Center for Health Promotion

­    Physical Therapy
­    Occupational Therapy
­    Speech Therapy
­    Audiology Testing
­    Senior Health Assessment and Rehabilitation Program
­    Fitness and Wellness Programs (yoga, aquatic exercise, tai chi, power ball, and more)
­    Aquatic Therapy
­    Workplace Solutions
­    Massage Therapy

Mercy Sleep Services

Mercy offers a comprehensive program for diagnosing and treating all major sleep disorders in adults and children. Our programs are fully accredited by the American Academy of Sleep Medicine and staffed by board-certified sleep specialists. We utilize state-of-the-art technology and a specialized team of physicians, psychologists, and registered sleep technologists who have devoted their careers to the study of sleep and the treatment of sleep disorders.

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